Bag Vault’s insurance is provided by GUARDHOG, who in conjunction with Bag Vault, have specifically designed the insurance to cover your bags when left with us against theft, accidental damage or criminal damage.

Please read our insurance documents so you understand the cover that this policy provides, as well as the limitations and exclusions.

You can find these documents here:

How to make a claim

If you have any questions, including advice on how our policy works or how to make a claim, please call GUARDHOG on 0207 199 6610.

GUARDHOG is a registered trading name of Insurance Tailors limited, a company registered in England and Wales number 5928330, whose registered office is at 1a May Road, London, TW2 6QW. Insurance Tailors is authorised and regulated by the Financial Conduct Authority.